Customer Care

Terms & Conditions

Terms and Conditions

Please carefully read the Terms and Conditions of Use, before using or obtaining any materials, information, services through this website.

This site is owned by SC Kraxy Rabbit SRL, a Romanian company, registered at ORC Bucharest and works according to Romanian legislation in its field.

S.C. Rabbit Kraxy LLC (“We”) offers access to the website and use site (“Site”), subject to acceptance by you of these terms and conditions (“Terms”). By accessing, using, obtaining or purchasing any product, content, data, materials, information or services through our site, you agree to be bound by these Terms and Conditions.

The clothes sold in the shop online www. Kraxy are new and are not counterfeit.

Transitional and Final Provisions

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Warranty Articles

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  1. Once you have found an item you wish to purchase, select your size and click on the ADD TO SHOPPING BAG button underneath each item.
  2. Review the items in your shopping bag by clicking the SHOPPING BAG link at the top of the page. You can use the REMOVE FROM BASKET link to delete items from your shopping bag.
  3. Click on PROCEED TO PURCHASE to complete your order.

Free Returns Kraxy Rabbit SRL

At Kraxy Rabbit SRL returned without worry!

Change your mind is right, you have the right to return the item ordered free of charge. You can change other things in storage, or you can get your money back, you choose!

If the size does not fit ordered, you can change to another (if in stock), or you get your money back. What? Simple, no cost of transport, because we pay it for you! For you to enjoy a worry-free online shopping!

Free Return of an order is subject to the following conditions: if you are in Romania *, and if you choose to send the return by courier firm Fan Curier, specifying the package: “The payment to the recipient” *.

For return item, it must be accompanied by original packaging that came, labels and accompanying documents. Underwear, swimwear and pajamas are the only items that can not be exchanged / returned for hygiene reasons. Any return that do not comply with terms and conditions Kraxy Rabbit SRL will be refused.

Team Kraxy Rabbit GmbH checks only the quality of each article, giving you thus guarantee that the ordered items Kraxy Rabbit are in perfect condition. If an exception Liability and replace your article with an identical (type, size and color), supporting transport-related charges (round, back).

Free return can be done by courier company Fan Curier. We do not accept returns sent by Romanian Post (PRIORIPOST).

If you wish to return one or more products, please notify us within 3 days of receipt of package, calling phone number +40766945854

You contact an operator in team Kraxy Rabbit SRL, whom you communicate article you want to return it, and what you want in exchange for that article. You will automatically receive an email with the address where the package must reach the returned item and details of the return procedure.

After returning reach us your wish that announces repayment value Wire Transfer command (for this, we need your IBAN code consisting of 24 characters) or by mail until the 15th or 31st of the month, after case. The refund shall be made only on the value returned item. If you want return of the money, it needs to contact us by phone to tell us that!

Attention: Refunds are only made money on the 1st and 16th of the month, as appropriate.

* Expenses related to transport returns and exchange orders in their chosen from outside Romania will be borne by the customer.


Notice Board

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